Cancellation & Refund Policy for FlutterCanvas.io
Welcome to FlutterCanvas.io. We appreciate your trust in our services. This Cancellation & Refund Policy outlines the conditions under which you can cancel your subscription and request a refund. Please read this policy carefully to understand your rights and our obligations.
1. Cancellation Policy
Cancellation by User: You may cancel your annual subscription at any time. To initiate a cancellation, please log in to your account on FlutterCanvas.io and follow the cancellation process or contact our support team for assistance. In case of cancellation your subscription will not be renewed for next year but you can continue with your current subscription period.
Cancellation by FlutterCanvas.io: We reserve the right to suspend or terminate your subscription if you breach our terms of service, misuse the platform, or for any other reason that we deem necessary, with or without notice.
2. Refund Policy
We are on a freemium model, you can use our free plan forever but in any case we don’t allow refunds of the plan after it has been taken.
Service Disruptions: If our service faces major disruptions or unavailability for extended periods, we may, at our discretion, extend your subscription duration.
3. Processing Refunds
In exceptional cases, we offer refunds on a pro rata basis and it is generally processed in 15 working days.
4. Exceptions
Refunds may not be provided if:
The service was availed during a promotional period or using a discount code. The user has breached FlutterCanvas.io's terms of service. Any misuse or fraudulent activities are detected.
5. Contact
If you have questions or require assistance regarding our Cancellation & Refund Policy, please reach out to our support team at:
Email: support@fluttercanvas.io
We strive to provide exceptional service and support to our customers. Your satisfaction is our priority, and we encourage feedback to continually improve our offerings.
Note: This policy may be updated periodically. We encourage you to review it regularly for any changes.
